Public Venues

Hospitality

Reliable, high-speed wireless connectivity allows hotels and resorts to elevate their guests’ experience, while putting innovative tools in the hands of their staff. Work with us to deliver an essential amenity that heightens guest satisfaction and promotes operational efficiency in the ever-evolving hospitality industry.

Contact Us

Our Role in 
Hospitality

Hotel owners understand the importance of reliable wireless connectivity to their success. High-speed, dependable wireless access has become an expectation of guests and a must-have resource for staff. With superior wireless service, your guests can have a great experience, while you tap into new ways to streamline day-to-day business operations.

We make it easy for forward-looking hospitality venues to deliver the best possible wireless performance. Our range of neutral-host solutions, including Distributed Antenna Systems (DAS), Wi-Fi, and private networks, can address your property’s unique connectivity challenges and enable next-generation services, like contactless check-in and check-out, digital concierge services, app-driven door locks, and smart room controls.

A group of people standing at a hotel desk - check-in time.

The State of Connectivity
in Hospitality

47%

Percentage of hotel executives saying they are using Internet of Things (IoT) to reduce operational costs1

81%

Percentage of hoteliers who believe it’s very likely technology will be more important for the success of a hotel business in the next five years2

36%

Percentage of guests who say they will not return to a property if they had a bad experience with a hotel’s wireless network3

1 HotelTechReport "What is the Internet of Things? IoT Devices and the Hotel Industry", last updated February 16, 2023.

2 HotelTechReport "75+ Hospitality Statistics You Should Know (2023) ", last updated May 17, 2023.

3 DeepBlue "How Does Hotel WiFi Affect Occupancy Rates?".

skyline transparent
A woman at a table with food and coffee.

Hospitality Industry Challenges  

Deploying a hospitality-focused wireless solution is a complex task that requires coordination with integrators, contractors, and Mobile Network Operators (MNOs), diverting valuable attention away from other essential priorities for your hotel. Entrust this responsibility to us, so you can conserve resources and concentrate on enhancing your hospitality goals.

Key Solutions for the Hospitality Industry

A woman in a business suit looking at her phone.

The Right Network for
Your Needs

The hospitality sector is poised for transformation through 5G and the differentiated offerings it will enable. Whether you need a DAS, Wi-Fi, or private network, we have a solution to meet your coverage, capacity, and performance objectives.

Industry experience.

Industry Experience

Entrust your property’s connectivity needs to a company with more than two decades of experience designing, deploying, and managing in-building wireless infrastructure solutions, backed by established relationships with major MNOs. With nearly 140 properties across 30 states, our hospitality portfolio represents some of the largest U.S. hotel chains.

Take the Next Step With American Tower

×