Site Access and Emergencies
Please contact our Operations team at operations.uganda@americantower.com.
Please contact our Operations team at operations.uganda@americantower.com.
Please contact our landowners team at landownerrelationsug@americantower.com.
New Customers
Please contact our Sales team at commercial.uganda@americantower.com.
Please contact our Sales team at commercial.uganda@americantower.com.
The 10 Steps to Connect Your Network With Us document outlines our leasing process.
Please contact our Sales team at commercial.uganda@americantower.com.
All new customers must complete a credit application, as part of our standard practices.
Even if you’re a customer who has done business with American Tower in the past, we will request a credit application if:
- The customer entity of a new application does not match a customer entity that has a credit application on file.
- The application is out of date.
You can track your project milestones by reaching out to our Sales team at commercial.uganda@americantower.com. Additionally, you can reach out to your assigned Account Project Manager at any time for a status update.
Yes, ATC Uganda utilizes and accepts signatures via DocuSign.® Please talk to your Sales Account Manager or Account Project Manager to facilitate registration.
DocuSign® is a registered trademark of DocuSign, Inc.
ATC Uganda requires an engineering service be completed for the following reasons:
- To certify the tower is structurally capable of accommodating the proposed equipment.
- In accordance with reasonable and prudent engineering practices.
- The tower facility is subleased by ATC Uganda from a third party.
- ATC Uganda is contractually obligated to undertake the analysis.
Click here to submit invoices. If payment by check is preferred, please contact your Account Project Manager for further information on submittal details.
The following documents, information, and requirements must be received and completed for American Tower to issue the NTP:
- ATC Uganda-approved contractor information
- Construction drawings (approved by ATC Uganda)
- Building permit or a letter from the jurisdiction confirming one is not required
- Executed lease
- All outstanding fees paid
Landowners
Please contact our landowners team on landownerrelationsug@americantower.com.
All payments will be paid according to the terms of your agreement.
Monthly rental payments are issued at the end of each month, in advance, for the following month. For example, if your agreement states you are to be paid monthly, your July rent payment will be issued by the end of June.
No, all payments will be paid according to the terms of your agreement.
Monthly rental payments are issued at the end of each month, in advance, for the following month. For example, if your agreement states you are to be paid monthly, your July rent payment will be issued by the end of June.
Please contact our landowners team on landownerrelationsug@americantower.com.
Please contact our landowners team on landownerrelationsug@americantower.com.
Please contact our landowners team on landownerrelationsug@americantower.com.
Please inform our landowners team on landownerrelationsug@americantower.com.
Please contact our landowners team on landownerrelationsug@americantower.com.
Please check the terms of your agreement for any provision(s) that may affect the sale.
American Tower markets each site with the goal of collocating multiple mobile network operators and other wireless service providers onto a single tower. Multitenant towers are beneficial because they are:
- An aesthetically favorable solution that reduces the need to construct additional towers.
- A cost-effective solution for tenants, allowing them to put more resources into building a better wireless network for their customers.
- An excellent way to secure long-term interest in the tower.
Rooftop Owners
Please contact our landowners team on landownerrelationsug@americantower.com.
All payments will be paid according to the terms of your agreement.
No, it is not necessary to submit an invoice. All payments will be paid according to the terms of your agreement.
Please contact our landowners team on landownerrelationsug@americantower.com.
Yes, payment by direct deposit is our preference. Please complete and submit our Electronic Payment Enrollment Form.
Please contact our landowners team on landownerrelationsug@americantower.com.
Please contact our landowners team on landownerrelationsug@americantower.com.
Please contact our team at 877-272-7862, or landlord.relations@americantower.com to confirm the property was sold.
Please check the terms of your agreement for any provision(s) that may affect the sale.
American Tower works with property owners to market their buildings, with the goal of collocating multiple mobile network operators and other wireless service providers on the rooftop.
Tell Us How We Are Doing
To get continually better over time — that is our goal. We believe in providing frequent opportunities for our customers to submit their feedback, so we can use it to make changes and improve how we work together.
